Apr 8, 2011

Airtel Nigeria Jobs:Team Lead, Prepaid Usage

Objective:
To drive, monitor, deliver the prepaid voice revenues for the business by maximizing customer usage and leveraging all consumer insights for revenue growth and maximization to deliver organization revenue plans
KEY ACCOUNTABILITIES APPLY NOW
Expected End Results (“WHAT”)
Supporting Activities (“HOW”)
1. Deliver prepaid voice revenues
§ Managing the recharge, decrement, usage KPIs for the prepaid business.
§ Managing the CR for the prepaid business
§ Driving voice usage for the active customer base
2.Product Management
· Develop and launch voice usage enhancing products based on consumer behavior analytics and insights which create new usage opportunities as well as enhance existing usage behavior Across different consumer segments
· Effective liasoning across BI, Finance, IT, Network, CSD , regulatory to launch and track new products.
3. Analysis and review
§ Build MIS data systems to enable tracking and review of all key voice usage impacting / driving/ enhancing indicators
§ Periodical review and course correction to correct/ resolve/ leverage opportunities for revenue growth within the prepaid base
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4.Build a capable and motivated and high performance team
§ Recruit the right talent in consultation with function head, as per defined recruitment guidelines
§ Develop and motivate team members through structured training and on the job coaching
§ Establish performance expectations and regularly review individual performance
§ Recommend appropriate rewards and recognition

Financial Dimensions

MOU/ REC sub
Voice Decrement / REC Sub
Recharge / Sub
Decrement / sub
CR/ voice ARPU
Total Prepaid Voice revenue ( excluding ILD and Outroaming revenues)
Other Dimensions
§ No. of direct reports: 1
§ Total Staff Strength:+/- 7
§ Subscriber base 16M plus
· SKILLS & KNOWLEDGE
Educational Qualifications & Functional / Technical Skills
§ Bachelors in Computer Science or Engineering or Masters in Computer Applications
§ Masters in Business Administration would be preferred additional qualification MBA in Marketing or Postgraduate degree with specialization in Marketing.
Relevant Experience (Type of experience and minimum number of years)
· 10 years of work experience work Experience with at least 6 years of relevant experience in Telecom.
· Of these atleast 4 years should be in telecom prepaid marketing.
· A minimum of 3 years in Management role with having direct on co. roll reportees.
· Sound understanding of prepaid billing systems/ products/ revenue planning and management
· Extensive knowledge of prepaid telecom workflows to ensure effective development of financial and product business cases, review and management of products
· Understanding and experience in Telecom consumer analytics and how to apply the same in product development
Other requirements (Behavioural etc.)
§ Strong analytical skills able to draw conclusions from data, management information and trends
§ Ability to respond to unstructured business situations with a clear analysis, strategy and action planning.
§ Assertive and clarity of thought
§ High levels of commitment
§ Entrepreneurial & Business acumen
§ Innovation
§ Strong technical aptitude & IT savvy
§ Strong communication skills: written and oral
§ Good interpersonal skills
§ Teamwork & Collaboration with stakeholder
§ Project Management Skills
§ Inductive Reasoning & Fluency of Ideas
§ Highly Result Oriented believes in teamwork
§ Customer centric approach
APPLY NOW

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