- Fresh Graduate Recruitment at Standard Chartered Bank for Customer Relationship Officer March 2011
- Airtel Nigeria Job Vacancy Recruitment March 2011: Zonal Network Coordinating Officers
- NNPC Job Recruitment: Shortlisted Applicants Invited For Aptitude Test 2011
- GE Oil & Gas Job Vacancy for Field Area Manager (Port Harcourt)
- GE Nigeria Job: Vacancy for HR Operations Administrator Ikoyi, Lagos
- Robins Begg Consulting Vacancies for Accountants, Human Resources, Marketing and Senior Management Positions
Fresh Graduate Customer Service Officers Vacancy at Standard Chartered Bank Lagos
JOB TITLE: CUSTOMER RELATIONSHIP OFFICER, Isolo Branch
JOB ID: 272871
JOB FUNCTION: Consumer Banking
LOCATION: Nigeria – SCB
FULL/PART TIME: Full-Time
JOB DESCRIPTION
ENTER JOB DESCRIPTION: Customer Relationship Officer Isolo Branch
KEY ROLES & RESPONSIBILITIES
Enter roles and responsibilities
To assist the Branch in:
• Developing and executing marketing/sales programs and activities to achieve unit sales targets.
• Providing personal financial planning services to customers as well as handle customer enquiries and complaints.
• Reviewing credit applications for personal loans.
• Submission of weekly and monthly sales figures and projections. Other report, weekly Activity reports.
Cross-selling of products and referring business opportunities to other units
KEY RESPONSIBILITIES
MEETING SALES TARGETS
• Ensuring that the unit meets its monthly/yearly given sales targets.
• Executing regular sales activities to generate business for the unit.
• Specifically targeting High Valueprofitable clients with a view to growing the current account deposit base.
CUSTOMER SERVICES
• Providing personal financial planning services to customers.
• dealing with customer enquiries and complaints.
• ensuring that service standard targets are being met for loan processing, customer response time as well as customer enquiries. m .ensuring that service recovery on errors, miscommunications, complaints, etc are dealt with in the most efficient and courteous manner
CREDIT CONTROLS
• Recommendation of credit approvals for loan applications.
PROJECTION OF A POSITIVE IMAGE
• Ensuring that premises and the Priority/Excel Lounge are maintained to a high standard.
MARKETING/SALES ACTIVITIES
• Selling wealth offerings for individuals to increase value center’s liabilities base.
• Executing below the line selling activities to increase value center business.
• Building relationships with customers to extend more banking facilities.
PROCESSING AND REVIEW OF LOANS
• ensuring that credit policy is complied with
• reviewing loan applications for credit approval
SUBMISSION OF SALES FIGURES AND PROJECTIONS
• ensuring that proper sales figures are being submitted
• Submission of sales activities that are being conducted
CUSTOMER SERVICE
• assisting customers with their personal financial needs
• attending to customers enquiries and complaints
KYC / MONEY LAUNDERING
• Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to: “identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers”.
QUALIFICATIONS & SKILLS
Enter qualifications and skills
University Degree (minimum of 2.2)
KNOW HOW AND EXPERIENCE
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
• Ability to plan daily/periodic operations
• Strong customer service orientation
• Strong interpersonal and communication skills
• Salesmanship, energy and drive.
• Sound knowledge of administrative procedures
DIMENSIONS
• To aggressively assist in the achievement of the value center sales targets through planning and executing successful marketing and sales activities
To provide constant quality service and at the same time work within the framework of the laid down credit policies
• To structure appropriate systems to fully utilize the limited resources available to meet the voluminous telephone calls, loan applications and enquiries.
• To constantly upgrade skills and knowledge so that a high degree of professionalism is reflected in an environment of rapid launches of new products, services and procedures.
AUTHORITY
• Recommendations on lending with regards to personal loans
DIVERSITY & INCLUSION
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
HOW TO APPLY
Click here to apply online (select Nigeria and Click Search then Click on the Appropriate Vacancies for details and how to apply (note that you need to be registered on the portal to apply. Registration is free)
Airtel Nigeria Job Vacancy Recruitment March 2011: Zonal Network Coordinating Officers
Job Code: 7001
The Job Purpose
To coordinate, control, manage, support and track day to day network operations in the Zone to ensure optimal network availability, coverage, maintaining target network KPI’s to deliver plus one network quality.
Providing local network support for both the Sales and marketing team in the Zone to ensure that network impacting issues are proactively resolved, delivering Operational excellence and +1 Network Experience
Supporting Activities
Day to day management of all Zonal Network Operations & Maintenance Strategic Partners(SPs) to deliver optimal availability and QoS
Support the Operational Interface to both internal and external stakeholders especially Commercial teams to ensure customer issues are resolved within acceptable KPIs
Tracking Zonal Network performance (Various KPIs and Network Availability)
Ensure that special task/project required by HQ Technical is carried out in the region.
Closely working with E//MS Team to develop processes to prevent/reduce network failures
Supporting the validation of CAPEX request from SPs
Tracking and ensuring that ISM vendors deliver on SLAs
Ensure SAQ activity is up to date (Rental renewal and lease payments with Regional Finance
Management of security and community issues that are beyond the MS to ensure network is not impacted negatively..
Initiating and ensuring implementation of preventive maintenance activities by SP Team in order to improve network performance.
Manage all Power improvement projects and ensuring OPEX saving initiatives are effectively implemented in the region.
Audit and support regional spares management to ensure availability of both critical and non critical spares at the regional warehouses.
Centrally co coordinating ISM project in conjunction with the regional heads.
Prepare and manage the annual Zonal operating plans OPEX (AOPs) for all the active and passive network systems in Airtel Nigeria( Financial)
Direct Annual Regional Operating Plan compilation for Airtel Nigeria Networks
Direct achievement of Annual Regional Operating Plan targets and all local and group Operating Expenditure saving initiatives to ensure optimization of all network investments
Ensure Key focus on recurring Operating Expenditure.
Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP( Process Management)
Institute service level agreement measurement methodology to ensure all SPs are accurately measured, rewarded and penalized accordingly
Identify, document and implement pertinent processes procedures and policies that will continually improve operational efficiency
To ensure that all network facilities are maintained in adherence to global best practices
Regulatory Compliance
Ensure that all activities of Operations and Maintenance in the Zone adhere to corresponding regulatory requirements in daily operations.
Partner Management
Ensure all processes for effective management of Partners.
Ensuring that Zonal SP requirements receive the necessary support from both the network local and central teams
Build a capable and motivated team at Airtel Nigeria to create a high performance team environment
Develop and motivate team members through structured training and on the job coaching
Establish performance expectations and regularly review individual performance
Educational Qualifications & Functional/Technical Skills
Bachelor of Electrical /Electronic Engineering or Telecoms Engineering(Masters Degree in Engineering a plus)
Sound knowledge of Mobile Network O&M
Experience (Type of experience and minimum number of years)
managerial experience in a GSM/mobile company
With at least 2 years senior management experience in an area of network operations
Other Requirements (Behavioral etc.)
Analytical and Presentation skills
Strategic negotiation skills
Entrepreneurial disposition in decision making and managing resources
Logical decision making abilities
Flexible and dedicated
Ability to innovate and deliver value to business
Ability to manage an outsourcing partner to effectively deliver on service level agreements
Ability to motivate and lead both internal and external partners
Impeccable integrity and character
Go-getter
Communication Skills
Cost, process and automation Innovation
Click The Link Bellow To Apply
http://www.ng.airtel.com/Workwithus.aspx
Job Code: 7001
Deadline: As Soon As Possible
NNPC Recruitment: Shortlisted Applicants Invited For Aptitude Test 2011
For those that applied for the NNPC Job Vacancy Recruitment in November 2010, NNPC has started sending out invitations to shortlisted applicants for an aptitude/knowledge test.
A hard copy of the invitation has also been sent via courier to the address that was used to apply.
Below is a copy of the email that was sent to someone who lives in Benin City (the date for Benin City is 26 March, we don’t know if it is the same for other states). If you did not apply, please tell your friends who did to check their email inbox or spam.
INVITATION FOR APTITUDE/KNOWLEDGE TEST FOR EMPLOYMENT IN THE NIGERIAN NATIONAL PETROLEUM CORPORATION (NNPC)
Following your response and online application to the job advertisement placed by NNPC in the national newspapers in November 2010, you have been shortlisted for an aptitude and knowledge test with the organisation. Details are as follows:
Test Details (For those from Benin only, may be different for other states)
Venue: Igbenidion Education Centre Murtala Muhammed Way, Benin City, Edo State – (For those from Benin only, may be different for other states)
Date: Saturday 26th March, 2011 – (For those from Benin only, may be different for other states)
Time: Accreditation starts at 11:00am prompt; the Test starts at 1:30pm (For those from Benin only, may be different for other states)
Accreditation requirements
You are required to bring ALL of the following:
ü A print out of this email showing the sender and recipient’s email addresses
ü An original courier copy of this invitation that has been dispatched to the contact address you provided
ü A valid form of identification (e.g. Drivers’ License, National ID card or International Passport)
ü Photocopies of valid credentials including Birth Certificate/Declaration of age, WAEC Certificate, NYSC Certificate, University Certificate/ Statement of Result (for both bachelors and post graduate degrees). Attach all photocopies together.
ü Two recent passport photographs
ü Writing materials (2 Biros, 2 HB Pencils, 1 Eraser, 1Pencil Sharpener)
ü Please take note of your unique candidate number at the top of this email
We look forward to seeing you.
GE Oil & Gas Job Vacancy for Field Area Manager (Port Harcourt)
FIELD AREA MANAGER
LOCATION: Port Harcourt, Nigeria
JOB NUMBER: 326857
BUSINESS: GE Energy
BUSINESS SEGMENT: Energy – Oil & Gas
ABOUT US:
GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas. GE operates in more than 100 countries and employs over 300,000 people worldwide
In an effort to help Nigeria meet its growing demand for electricity, GE has supplied over 100 gas turbines to the country. From our custom solutions in the oil & gas, energy and healthcare industries to our local inspection and servicing facilities, GE has fostered growing relationships with both the government and private business sectors, helping the country reach its potential.
POSTED POSITION TITLE: FIELD AREA MANAGER
CAREER LEVEL: Experienced
FUNCTION: Services
FUNCTION SEGMENT: Field Services
LOCATION: Nigeria
CITY: Port Harcourt
RELOCATION ASSISTANCE: No
ROLE SUMMARY/PURPOSE:
The Field Area Manager is responsible for defined work or projects with moderate complexity. In this role you will follow an individual work plan, meet day-to-day short-term objectives, and resolve issues through immediate action or short-term planning.
ESSENTIAL RESPONSIBILITIES
Provide field coordination and field service project management for GE Oil & Gas site activities in areas of compressors, gas turbines, multi-stage pumps, steam turbines, turbo-expanders, and reciprocating compressors for Angola including but not limited to the following:
Management and ownership all field service activities for assigned projects including meeting all contractual requirements, scope of supply, quality, customer communication, visas / work permits, travel needs, scope execution, technical issue resolution, adjacent business / parts needs, and demobilization.
Translation of customer needs / requirements into project plans to meet Customer requirements.
Coordination for resolution of all NCM / CCM for assigned projects.
Ensure quality control – coordinate disposition of all non-conformances.
3rd party vendor coordination and POR issuance requests.
Estimation and management of project cost for CS project.
Follow up of final report, project invoicing documentation, and COD certificate issueing.
Input to company quality and standardization initiatives in order to improve project management and site activities execution processes
QUALIFICATIONS/REQUIREMENTS:
3 – 5+ years related work experience in Oil & Gas industry maintenance or installation field activities or similar years’ experience in project execution.
Professional Mechanical Engineer or equivalent mechanical technical experience.
Familiarity with Control systems, Gas Turbine, Steam Turbine, Centrifugal Compressor and other rotating equipment.
Strong team leadership, team building and facilitation skills.
Good knowledge of English language.
Strong analytic and problem solving skills
Communication and reporting capabilities.
Computer skills and MS Office proficiency.
Desired Characteristics
Project management and team organization experience
Strong oral and written communication skills
Strong influencing and inclusiveness skills
6 sigma certification (Green Belt)
JOB SEGMENTS: Aviation, Engineer, Engineering, Inspector, Management, Manager, Mechanical Engineer, Operations, Project Manager, Quality, Supply, Technology
CLICK LINK TO APPLY
http://jobs.gecareers.com/job/Port-Harcourt-Field-Area-Manager-Job/1176669/
GE Nigeria Job: Vacancy for HR Operations Administrator Ikoyi, Lagos
JOB NUMBER: 1329906
BUSINESS: GE Corporate
BUSINESS SEGMENT: Corporate Finance & Operating Components
POSTED POSITION TITLE: HR Operations Administrator – Nigeria
CAREER LEVEL: Experienced
FUNCTION: Human Resources
FUNCTION SEGMENT: HR Client Support
LOCATION: Nigeria
CITY: IIkoyi – Lagos
RELOCATION ASSISTANCE: No
ROLE SUMMARY/PURPOSE:
The Role is required to drive operational excellence and provide Human Resource support for GE businesses in Nigeria especially focusing on local compliance & practices.
This role supports the HR Operations Leader and it requires excellent people and process management abilities.
ESSENTIAL RESPONSIBILITIES
- Provide consulting services to the GE businesses on Compensation & Benefits Management, including Market Benchmarks, Salary surveys & assessments & benefits management
- Provide support for the key local HR processes for client groups from employee entry to exit, including:
- Review & maintenance of 100% compliant local HR policies & procedures,
- Assessment & improvement of HR related document retention standards & practices,
- Digitization of common templates, Payroll system update, Employees personal records update, etc.
- Team with global/regional HR counterparts to provide seamless support to the global organizations
- Provide support in recruiting, interviewing, and selection + University relations
- Support local management team in employee performance reviews and training allocation
- Provide HR immigration and passage support to the GE businesses; processing of visas, work & residence permits, flight tickets, e.t.c
- Provide administrative support to the GE businesses in Nigeria
- Work effectively in a cross-functional and culturally diverse work group.
QUALIFICATIONS/REQUIREMENTS:
- B.Sc./B.A. Degree in related fields or equivalent experience.
- 2+ years work experience in similar role
- Substantial proven performance in an HR generalist role.
- Knowledge & expertise on local Labor Law & prevailing HR practices
- Demonstrated ability to interact and consult effectively with business leaders and employees.
- Good interviewing and assessment skills.
- Outstanding communication, teaming and interpersonal skills.
- Fluency in English.
- Self-motivated, high energy with strong ability to deliver results.
- Excellent computer skills
Desired Characteristics
- Experience in multicultural environment and multilingual e.g. French, Italian, e.t.c.
- Financial acumen
- Worked in Multinational Company
JOB SEGMENTS: Administrative, Administrative Assistant, Compliance, Consulting, Finance, HR, HR Generalist, Human Resources, Legal, Operations, Operations Manager, Payroll, Technology
CLICK LINK TO APPLY
http://jobs.gecareers.com/job/IIkoyi-Lagos-HR-Operations-Administrator-Nigeria-Job/1176946/
Robins Begg Consulting Vacancies for Accountants, Human Resources, Marketing and Senior Management Positions
Robins Begg Consulting – Our client is an emerging market leader in the Nigerian food manufacturing industry. Wide market acceptance resulting in explosive demand for their products have brought about vacancies for key positions in their ultra-modern factory located in the outskirt of Lagos. We therefore seek applications from candidates who are achievement-oriented, proactive, and entrepreneurial for the following vacancies:
1.) Production Manager (PM3110)
Requirements
Prospective candidate will be responsible for the coordination of production process, people and machinery, as well as the achievement of periodic production targets for key lines of the company’s products.
Must possess a B.Sc. or HND in Mechanical, Agricultural Engineering, Food Technology or relevant discipline with at least 5 years experience preferable in a food manufacturing company.
2.) Senior Product and Quality Assurance Executive (SPDE2110)
Requirements
Will be responsible for leading a team of new product development and quality assurance staff, as well as the implementation of product development testing and certification processes.
Must possess a minimum of B.Sc. or HND in Microbiology, Biochemistry, Nutrition, or Laboratory Technology. Minimum of 3 – 5 years experience in a food Manufacturing Company is required.
3.) Senior Accounts Officer (SAO2110)
Requirements
Must possess a minimum of B.Sc. or HND in Accountancy, as well as ACA qualification or its equivalent. Competency in the use of computerized accounting system is compulsory. A minimum of 5 years experience in manufacturing organization especially in the food and agro allied industry is a clear advantage
4.) Senior Human Resources Executive (SHRE2110)
Requirements
B.Sc. or HND in Business Administration or any relevant social science. Professional qualifications such as ACIA, CIPM or MNIM with minimum of 5 years post graduation experience is compulsory.
5.) Senior Marketing Executive (SME2110)
Requirements
B.Sc. or HND in Marketing or Business administration or any relevant discipline with a minimum of 5 years post qualification experience is compulsory. Possession of MBA and or Professional marketing qualifications as well as demonstrable verifiable results in food manufacturing industry is required
Remuneration
Remuneration for all the positions above is highly competitive. Successful candidates will also be exposed to world class trainings and extremely motivating work environment.
Method of Application
Interested candidates should forward their electronic resumes quoting appropriate position codes to: jobs@robinsbegg.com or rbcfoodjobs@gmail.com
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